Welcome to Mojo Crew (www.mojocrew.au). Mojo Crew ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our Business Health Check tool, engage our coaching services, or participate in our recruitment programs.
We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We collect information that identifies you or can be reasonably linked to you ("Personal Information"). The types of information we collect depend on how you interact with us:
Your name, email address, phone number, company name, and any information you provide when you contact us or book a Discovery Call.
Answers you provide regarding your business's identity, strategy, sales, operations, culture, finance, and technology, along with your contact details, to generate your report. These responses are processed by Anthropic's Claude AI (see Section 03) and may be transmitted to servers located in the United States. By submitting a business assessment, you consent to this processing. If you provide your email address, you may receive your report and, separately, occasional updates from Mojo Crew — you can opt out of marketing communications at any time.
If you are a candidate applying for a role, we collect your resume/CV, employment history, qualifications, references, and eligibility to work in Australia. If you are an employer, we collect your corporate and contact information.
Your IP address, browser type, operating system, and website usage data collected via cookies and analytics tools to help improve our website experience.
We use your information only for the primary purpose for which it was collected, or closely related secondary purposes, including:
We do not sell your personal information. We may share your information with trusted third parties only in the following scenarios:
Candidate profiles and resumes are shared with potential employers only with the candidate's prior consent.
We use the following third-party service providers who may access your personal information in order to deliver our services. Each is bound by their own privacy obligations and/or contractual confidentiality requirements:
If required to do so by law, court order, or regulatory authority.
We may use your contact details to send you updates about Mojo Crew services or insights. If you do not wish to receive marketing communications, you can click the "unsubscribe" link at the bottom of any email or contact us directly.
We take the security of your data seriously. We use industry-standard electronic, physical, and managerial safeguards to prevent unauthorised access, modification, or disclosure. We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. Retention periods by data type are as follows:
You have the right to request access to the personal information we hold about you and to request that we correct any inaccuracies. To make a request, please contact us using the details below. We will respond to your request within a reasonable timeframe.
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to read their privacy policies.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The "Last Updated" date at the top of this page will indicate when the latest revisions were made.
If you have any questions, concerns, or wish to file a complaint regarding how we handle your personal information, please contact our Privacy Officer at: